14. DISCLAIMERS
YOU USE THE APPLICATIONS AT YOUR SOLE RISK. WE PROVIDE THE APPLICATIONS "AS IS" AND "AS AVAILABLE". WE EXPRESSLY DISCLAIM TO THE FULL EXTENT PERMITTED BY LAW ALL WARRANTIES OF ANY KIND RELATED TO THE APPLICATIONS AND GOODS OR SERVICES PURCHASED THROUGH THE APPLICATIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE APPLICATIONS.
WE MAKE NO WARRANTY THAT (1) THE APPLICATIONS WILL MEET YOUR REQUIREMENTS; (2) THE APPLICATIONS WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (3) THE APPLICATIONS' RESULTS WILL BE ACCURATE OR RELIABLE; (4) THE QUALITY OF ANY PRODUCTS, SERVICES OR MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE APPLICATIONS WILL MEET YOUR EXPECTATIONS; OR (5) THE APPLICATIONS, OUR SERVERS, OR COMMUNICATIONS SENT FROM US WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
NO INFORMATION OBTAINED BY YOU FROM US OR THROUGH THE APPLICATIONS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
15. LIMITATION OF LIABILITY
To the extent allowed by law, we shall not be responsible or liable to you for any loss or damage of any sort incurred as the result of the following:
• Delaying, rejecting or removing any or all Content at any time for any or no reason whatsoever with or without notice to you;
• Modifying or discontinuing temporarily or permanently, the Applications (or any part thereof) with or without notice to you for any or no reason whatsoever;
• Immediately terminating your access to the Applications for any or no reason whatsoever and with or without notice to you;
• The accuracy, usefulness or availability of any information Posted to or through the Applications, including but not limited to any securities trading or investment related information;
• Any User Content that does not get recorded, or is deleted; or
• Any loss or damage of any sort incurred by you as a result of interactions you have with other Applications users, third-party advertisements or service providers, or third-party websites, found on or through the Applications, including payment and delivery of related goods or services, and any other terms, conditions, policies, warranties or representations associated with such dealings.
Recovery Policy
Recovery Policy for loss in-game items caused by user's negligence or system error when the game is in progress determines the following conditions:
- Restoration policy may be restricted for items that are intentionally lost, violates system settings, and/or used of exploit in the game.
- Restoration of each item is processed based on the logs and item loss without a record cannot be recovered.
- If the lost item was reported within 15 days (including the day it occurred), recovery is generally possible. If 15 days have passed, it may be difficult to verify the data and the recovery may not be possible.
• Account
- Recovery of guest accounts
- If there is a payment record, one-time account retrieval is possible through identity verification
• Item
If you purchase the wrong item from the NPC shop:
1. Recoverable only twice a year per account (Annual basis = January 1 to December 31)
2. Recovery is not possible if the purchase of the item has passed 15 days or more.
3. If the purchased item has been used, it cannot be restored.
4. Items exchanged at the exchange shop cannot be recovered or restored.
If you accidentally select or acquire an unwanted item from the optional box:
1. Recoverable only twice a year per account (Annual basis = January 1 to December 31)
2. Recovery is not possible if the selection box has been used and has passed 15 days or more.
3. If the item from the optional box has been used, it cannot be restored.
Request to delete existing items that cannot be deleted in-game
1. Item deletion can only be requested twice a year per account (Annual basis = January 1 to December 31)
2. Items that you confirmed to be deleted cannot be restored.
• Hero
- In the event that a hero has been accidentally sent to the Council
1. Recovery is possible for S-grade heroes
2. Recoverable only once a year per account (Annual basis = January 1 to December 31)
3. Recovery is not possible if the hero sent to the Council has passed 15 days or more.
- Other non-recoverable items
1. Resources donated to the Federation by mistake
2. Accidentally disassembling items
3. Accidentally disposing or canceling the production or upgrade process for Flagships and Non-flagships
4. Accidentally sending the hero to the Council
5. If you produce or create an unwanted item by mistake
6. If you have accidentally enhanced or strengthen items and/or ships
7. If you accidentally used resources and items
8. If the event compensation is not received by mistake
9. Recovery of mails deleted due to expiration, deletion, etc.
10. Restoration of disbanded Federation
11. Restoration of Federation authority transferred to Federation member(s)
- Restoration policy may be restricted for items that are intentionally lost, violates system settings, and/or used of exploit in the game.
- Restoration of each item is processed based on the logs and item loss without a record cannot be recovered.
- If the lost item was reported within 15 days (including the day it occurred), recovery is generally possible. If 15 days have passed, it may be difficult to verify the data and the recovery may not be possible.
ANGAMES SHALL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, STATUTORY, EXEMPLARY, EXPECTATION, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING DAMAGES FOR LOSS OF PROFIT, LOSS OF GOODWILL, INTERRUPTION, LOSS OF BUSINESS INFORMATION OR ANY OTHER FINANCIAL LOSS) IN ASSOCIATION WITH ANY INDIVIDUAL OR CLASS-ACTION CLAIM, OR ANY LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING RELATING TO OR ARISING UNDER OR OUT OF THESE TERMS, EVEN IF WE HAVE BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER THE ACTION IS FOUNDED UPON CONTRACT; INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, TORT, NEGLIGENCE OR OTHER GROUNDS. ANGAMES SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO ANGAMES IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLODGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO ANGAMES DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND OUR EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH ANGAMES IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT. YOU AGREE NOT TO FILE ANY LAWSUIT OR PROCEEDING INCONSISTENT WITH THE FOREGOING LIABILITY LIMITATIONS.
Some jurisdictions may not permit certain liability limitations. If any court determines the law of such a jurisdiction applies, OUR liability shall be limited to the greatest extent permitted by law.
16. Dispute Resolution
If a dispute arises between you and ANGAMES, we strongly encourage you to first contact us directly to seek a resolution quickly by contacting us at our Customer Support Center through in-game setting or option menu. These Terms of Service and any dispute arising out of or related to it or Privacy Policy or the Service shall be governed in all respects by Law of Republic of Korea, without regard to conflict of law provisions. You agree that any claim or dispute you may have against ANGAMES must be resolved exclusively by a court located in Seoul, Korea.
17. Force Majeure
ANGAMES will not be liable for any delay or failure to perform resulting from any cause outside the reasonable control of ANGAMES, including, without limitation, any failure to perform under the ANGAMES Policy due to unforeseen cause beyond ANGAMES’ control, such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, change of law or administrative rules, fire, floods, network infrastructure failures, cybercrimes, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
In case of serious business necessity, such as division of the company, merger, business transfer, business abolition, deterioration of the profits of the game service, etc.
• In the event that all or part of the content is suspended or terminated, the company notifies the users of the suspension at least 30 days in advance from the date of suspension. However, this is not the case if the service is suspended or terminated for reasons that are difficult to notify in advance by the company.
• If the company suspends the mobile game service, the member cannot claim damages for free services and services that do not have a period of use (Paid service, continuous paid use contract, fixed-term paid item, etc.). In addition, in the case of service interruption, for paid items/contents (permanent items or permanent content) and consumable items/contents with no time limit, the period until the end of the service announced at the time of service interruption is the period of use of the item.
18. Miscellaneous
These Terms constitute the entire agreement between you and ANGAMES, and govern your use of the Services.
These Terms supersede any prior agreements between you and us with respect to the Services.
These Terms and the rights, benefits and obligations contained herein are fully assignable by us and will be binding upon and inure to the benefit of our successors and assigns.
No party, nor any of the parties' respective attorneys, shall be deemed the drafter of this agreement for purposes of interpreting any provision hereof in any judicial or other proceeding that may arise between the parties.
Except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to this agreement. For the purpose of clarity, ANGAMES’ affiliates, representatives, managers, partners, joint ventures, employees, and agents are intended third-party beneficiaries.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms.
Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any right or provision of these Terms must be in writing.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the court should nevertheless endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.
The headings in these Terms are for convenience only and have no legal or contractual effect.
We may terminate these Terms for any or no reason at any time by notifying you through a notice on the Applications, by email, or by any other method of communication. Any such termination will be without prejudice to our rights, remedies, liability limitations, warranty disclaimers, claims, or defenses hereunder. Upon termination of these Terms you will no longer have a right to access your account, your code, or your User Content. We will not have any obligation to assist you in migrating your data or your User Content and we may opt not to keep any backup of any of your User Content. We will not be responsible for deleting your User Content. Note that, even if your User Content is deleted from our active servers, it may remain in our archives (but we have no obligation to archive or back-up your User Content).
Upon termination of these Terms the following provisions will survive: 7, 8, 9, 10, 12, 13, 14, 15, 17, 18.
These Terms of Service will be effective from December 20, 2024. The previous Terms of Service will be replaced by these terms and conditions.
Last updated: December 20, 2024
